Privacy Policy

Last updated: January 25, 2025

Introduction

This Privacy Policy describes how Light and Energy ("we," "us," or "our") collects, uses, and discloses your information when you use our website light-and-energy.com (the "Service").

We take your privacy seriously and are committed to protecting your personal information. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

Usage Data

We automatically collect usage information when you visit our website, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Date and time of visits

How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Data Storage and Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Third-Party Services

We may use third-party service providers to:

  • Process payments
  • Deliver orders
  • Analyze website traffic
  • Send marketing communications

These providers have access to your personal information only to perform these tasks and are obligated to maintain confidentiality.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Withdraw marketing consent

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For questions about this Privacy Policy, please contact us:

  • Light and Energy
  • 31 Roslyn St, Ashbury NSW 2193, Australia
  • Phone: +61485900248
  • Email: ask@light-and-energy.com