Payment Policy

Payment Methods

At Light and Energy, we offer secure and convenient payment options for your purchases:

PayPal

When placing an order with PayPal, you will be redirected to the secure PayPal payment page. There, you can complete your purchase by:

• Logging in with your PayPal account credentials
• Using a credit/debit card without creating a PayPal account

Credit/Debit Cards

We accept direct payments through major credit and debit cards:

• Visa
• Mastercard
• American Express

Bank Transfer

For orders within Australia, we accept direct bank transfers. Our banking details will be provided upon request.

Security Measures

Your security is our priority. We implement the following measures to protect your payment information:

• SSL encryption for all transactions
• PCI DSS compliance
• Secure payment processing through trusted providers
• Regular security audits and updates

Order Processing

Our order processing procedures ensure efficient and secure handling of your purchase:

1. Order confirmation sent immediately after payment
2. Processing begins within 24 hours
3. Shipping notification with tracking details provided
4. Regular order status updates via email

Currency and Pricing

All prices are listed in Australian Dollars (AUD). For international customers, currency conversion rates are provided by your payment provider at the time of purchase.

Payment Issues

If you experience any payment-related issues, our customer service team is here to help:

• Email: ask@light-and-energy.com
• Phone: +61485900248
• Address: 31 Roslyn St, Ashbury NSW 2193, Australia

Billing Verification

For your security, we may require additional verification for:

• Large orders
• International purchases
• Multiple items to different addresses
• Unusual payment patterns